How it Works

The theory

Get Home Safe works on the simple theory;

If you are using your phone you are Ok.

If you are not using your phone, you are not Ok.

 

The system is made of three parts.

An iPhone and Android Safety App, for logging tasks, sharing your location, making notes and confirming you are Ok.

A web portal for supervisors to review in real time what tasks are being shared, following up alerts and downloading reports.

The final part that brings it all together is the behind the scenes magic on the Get Home Safe server.

 

get home safe app working alone

How does it know you need help?

Use the app record what you are doing & schedule a time to check-in next, either during your task or at the safe completion of it.  Head off and complete your task.  As your check-in time approaches you are reminded to check-in, five times.  Either you check-in as planned the system then knows you are Ok, or you do not check-in as planned, the system assumes something is not right and generates an alert on your behalf.

This alert is sent to your direct supervisors from our secure servers (not your phone), they are required to follow up and check you are Ok.  Each alert can be email, text message or phone call, and they contain summary information to make an informed decision on the spot.  Each team in your account has it's own three stage escalation process, if a supervisor does not follow up an alert it is sent to the next people on the list, and so on to ensure all alerts are followed up.

If you would like a friendly voice to explain how it will work for your team, no worries, book a free consultation and one of the team will talk through what you are looking for and how it will work in your unique situation.

Man down and welfare checks

A "Man Down alarm" alert is a legacy of a time gone by, when apps hadn't made things super easy and people got away with calling things gender specific names.  Get Home Safe has something better than no-movement or crash detection alarms, it even comes with a PC name, Recurring Welfare checks

One of our most popular use cases is using the app to check-in during you shift or specific task, not just at the end of it.

With GHS, confirming you are Ok takes three clicks on your phone, quicker than you read this sentence. True story.   So checking-in during your task is easy, quick, convenient and because we have automated the process of staff checking in you can easily have 200+ staff checking in every 15 minutes all day everyday and no-one in the office is lifting a finger. 

This genuine human acknowledge of staff checking-in covers every possibility of what can go wrong, not just someone who hasn't moved for a set period of time, but assault, phone theft, being trapped, hostage, the list goes on.  

All without the hassle of having to carry your phone on you during onerous and messy work.  It also drastically reduces false alarms, for more on the benefits of Welfare check-ins over Man Down alarms read our founders rant about it here. 

No coverage, no problem

Everyone’s favorite question, how does it work out of coverage?

You can make Get Home Safe work out of coverage by connecting your smartphone to the internet via a Satellite Sleeve for your device or blue tooth to a Satellite HotSpot.  The data plans for these are not free and your best bet is to combine your use of GHS with an emergency beacon.

When using Get Home Safe over just a cell connection it still works very well as a way of:

  • registering what you are doing & that you will be going out of coverage
  • recording when you are due back
  • GPS tracking while you do have coverage (last recorded location)
  • Caching GPS tracking to update locations when coverage is regained along the way
  • Checking back in at the end of the day
  • independently alerting supervisors of overdue staff
  • ensuring all alerts are followed up

Please note, the system has no instant panic or call for help feature when out of cell coverage; it is recommended to use it in conjunction with a device that does.  

A Get Home Safe alert will display last recorded location (with a time) and it will alert supervisors even if the user is still out of coverage or their phone is flat. 

It also logs the overdue employee as an incident and the in-built escalation process ensures it is followed up.

Read our Remote Work use case for a full breakdown using Get Home Safe out of coverage and in conjunction with other devices.

Instant panic alert

If you need to raise an instant panic alert because your well-being is threatened; it is recommended phoning the emergency services directly in the first instance.

While this is not always possible; the app can be connected via blue tooth to a discreet button that allows users to activate a panic alarm without having to touch or unlock their phone. 

Eg the button is kept in a pocket or attached under a counter to be activated out of sight.

Activating the panic alert in the app without this blue tooth button is equally as cumbersome as making a phone call to the police. 

So if time is off the essence, phoning either your supervisor or emergency services directly is the correct first step.  This can then be followed by activating the Get Home Safe panic button which logs the incident into the system.

More information

If you have any questions on how it works, the finer details of system or technical requirements please contact us for a copy of our full summary of the service.  

Read further for what makes the system so effective.

manphone

What makes Get Home Safe so effective?

It is not one special feature or a magic button that makes Get Home Safe effective, rather the combination of some clever design and keeping it simple.

The right information at the right time.

Because we have experience both as a lone worker and as a supervisor; we know what information is needed and when it is needed for any monitoring system to be truly effective.

Get Home Safe safely stores the right information to build a complete story for each task, without onerous inputs from staff.

It proactively presents this to the right supervisors at the right times.

Filtering the share volume of information

When monitoring the safety of any team there is so much data to handle; who is doing what, where are they going, when are they checking in next etc

Get Home Safe safely takes care of all the boring bits for you, leaving supervisors and admin staff to focus on their core roles, while proactively alerting them when something needs attention.

The right people at the right times

One of the main reason Get Home Safe is so effective is the key human inputs come from you and your team.

When it comes to the safety of your team, the best people to make judgement is the team themselves, not a stranger in some distant call centre.

Field Staff: You know what you are doing, the risks you face, the possible delays you might have and how long it normally takes; so who better to schedule check-in times than yourself?

Supervisors: You are only pro-actively alerted when it appears something is not right and you are provided a comprehensive information package to make an informed and measured decision on the spot.

You know the alerted person, you know their role, you know the risks they face, you know the sites they visit and the clients they deal with – you are the best person to make a judgement on their safety.

Management:  Follow up requirements and escalation alerts mean you are only alerted when the supervisors have not followed up an alert.

More info or try for yourself

If you have any further questions please contact us or if you would like to start a trial for yourself please completion this form

 

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