How it Works

GetHomeSafe is a lone worker, journey management and remote worker solution. Through the GetHomeSafe app, workers can log activities and journey plans that inform supervisors of:

  • What they are going to be doing
  • How long they are expected to take
  • Intended destination
  • Additional notes and/or references

This information is relayed to supervisors through the GetHomeSafe web portal. Supervisors can monitor workers safety and view check-ins in real-time. If a worker does not check-in as planned an alerting sequence is activated. This notifies supervisors via email, SMS, dashboard notification and/or phone call.

Alerts are sent from the GetHomeSafe Cloud server and not mobile devices. If workers cannot send an alert themselves, GetHomeSafe’s fail-safe alerting systems ensure supervisors are notified.

GetHomeSafe is the fail-safe safety net that ensures everyone gets home safely at the end of the day.

 

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Welfare Monitoring

GetHomeSafe makes the process of checking workers are OK easy, effective and reassuring. Both workers and supervisors love how simple GetHomeSafe is to operate and maintain. 

The GetHomeSafe web portal provides supervisors with one monitoring platform, allowing all workers on the same system in real-time. Administrators can manage how supervisors receive SMS, email and/or phone call notifications when workers require assistance.

Hours of operation, alerting sequences and handover reports are all configurable to streamline joint supervision responsibilities between supervisors and call centre operators.

Both supervisor and call centre operator’s follow-up actions are all recorded in the same audit timeline. Reporting features include activities started, alerts activated, Check-ins and much more.

If you have your own call centre or dispatch resource, or you are a company that provides these services, GetHomeSafe Enterprise provides a super intuitive platform to run your welfare monitoring solution.

 

Checking In

The GetHomeSafe app includes a range of check in options available to all users from their mobile device, including:

  • Written notes
  • Bar/QR code scanning
  • Third-party apps
  • #notes that can be filtered in downloadable reports

Supervisors have the option to view these notes to make sure their colleagues are safe at all times. The GetHomeSafe app also includes an adjustable GPS tracking frequency to automatically check you in.

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Alerts

At any point during an activity or journey workers can activate an alerting sequence. The GetHomeSafe app offers 4 different types of alerts that are available for all workers via the GetHomesafe app. They include:

  • Overdue Alerts
  • Panic Alerts
  • Silent/Duress Alerts
  • No motion Alerts

Overdue Alerts: Activated If a workers timer runs out without them checking in. Overdue alerts will still activate even if a worker is out of coverage.

Panic Alerts: A manually triggered alert that can be activated at any time.

Silent Alerts: In the extreme situation of somebody forcing a worker under duress, a silent alert can be activated. Once activated, the workers GetHomeSafe app will appear to function as normal.

No Motion Alerts: Workers can configure their GetHomeSafe app to monitor their mobile device for movement over certain time periods. If a mobile device does not register movement for the set time, a No Motion Alert is activated.

No Movement & Man-Down Alerting 

The GetHomeSafe app can monitor movement over configurable time periods between 1-5 minutes through workers cell phones. If a cell phone does not register movement for the set time, a No Motion Alert is activated. this means the cell phone monitors the physical movement of workers, not GPS location. This is a critical feature of any world-class welfare monitoring solution.

A Bluetooth connected panic button can also be used to monitor movement, activate panic alerts and check-in as OK.

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Escalation Process

Once an alert is activated an alerting sequence is initiated and relayed to all supervisors. Supervisors can choose to receive notifications of alerts via SMS, email and/or phone call. All alerted activities will continue to relay location information to supervisors to form a secure situational awareness record until they are cancelled.

If an alert is not initially followed up a three-step configurable escalation process elevates the alert until it is actioned. All alerted activities include an informative timeline to help make quick & informed decisions.

Coverage is required to activate alerts via the app (excluding overdue alerts). GetHomeSafe’s integration with satellite devices allows for welfare monitoring and alerting features out of coverage.

Reporting

GetHomeSafe offers extensive reporting options to get the most out of your data and satisfy your compliance needs.

Measure performance against key business and Health & Safety objectives.

Raise your organisation’s awareness of worker welfare so that corrective and preventative actions can be taken to ensure their safety.

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Instant Panic Buttons

A Bluetooth connected panic button allows lone workers to activate the panic alert feature of the GetHomeSafe app, alerting their supervisor of the situation without having to touch their cell phone.  

Panic buttons also include check-in features and No-movement/Man Down Alerting.

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