Mock Up LW iOS

How the Lone Worker App Works

Think of it as the in & out whiteboard for 2022.

GetHomeSafe is a lone worker safety monitoring solution that primarily works on time & movement, and secondary on user-activated duress, silent or panic alerts.

It is a simple theory, you set a time you will check-in as being OK, either during or at the safe completion of your activity or journey. The App is the main interface for lone workers to check in & out and interact with a wider welfare monitoring solution. 

Monitoring Check-in Times

Monitoring time is the fail-safe and catch-all solution that will ensure you are the first to know if something is wrong.  

As your check in time approaches you are reminded to check in five times. If you fail to acknowledge the reminders the server independently notifies your nominated emergency contacts via email, SMS and phone call. All activity details required to make an informed decision like GPS tracking and remaining battery life are included. This is the first part of the three-step configurable escalation process.

The key part is that overdue alerts are sent from the server. It is completely independent of what is happening with the app, phone or lone worker. 

Everything else the solution offers including panic alerts, no-movement and silent alerting adds depth to the solution. This makes GetHomeSafe one of the most comprehensive lone worker solutions on the market.

Reminder time 1 v2

Mandown & Movement Monitoring

Similarly, if physical movement is not registered from your phone or wearable device (not your phone), the alert sequence is activated. At any point during your task the lone worker can activate an alerting sequence.

You can greatly enhance welfare monitoring for high risk situations with use of a Bluetooth duress button, that also doubles as a Mandown device to raise a panic alert independent of your phone.

Motion monitoring sequence 2

The Nuts & Bolts of How it Works

Once an activity has been started, information from your device synchronizes with the GetHomeSafe server every 2 minutes. This forms a secure situational awareness record in case help needs to be arranged.

The GetHomeSafe system notifies supervisors by exception, if everything is going to plan supervisors can get on with their day. When something requires their attention, supervisors are alerted by your choice of dashboard, email, SMS and/or phone call notification.

Alerts are specific to what triggered them and include a huge amount of information to make quick & informed decisions. All alerts need to be acknowledged, a three-step configurable escalation process can elevate them until acknowledged.

GHS Infographic LW Cloud Server

User Activated Alerts

At any point, you can use several devices or methods to activate an alert, see below for more details. The primary purpose of using GetHomeSafe is that no matter what goes wrong our system will send a proactive alert if you do not check in as planned.

Panic Alerting

There are lots of ways to call for help with GetHomeSafe

 

- Panic button within the lone worker app.

- Bluetooth connected panic button.

- Specialised panic button lone worker device.

Duress/Silent Alerting

For highly volatile situations GetHomeSafe has several alerts

 

- Mute alert sounds.

- Silent alert PIN protection.

- Two way audio (selected devices).

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Alert Escalation Processes

Once an activity has been started, information from your device synchronizes with the GetHomeSafe cloud server. Alerts are sent to supervisors immediately. When an alert requires attention, supervisors have the choice to be notified via dashboard, email, SMS and/or automated phone call.

All alerts require acknowledgement through a three-step configurable escalation process that continuously elevates until acknowledged. Alerts are specific to how they were triggered and include a large amount of detailed information to make quick & informed decisions.

You can configure a 'follow up' process for each alert type, which is bespoke to your team and is presented as a step by step guide on what you would like to happen for each alert type.

GHS Infographic LW Alert Esculation

Run a Successful Welfare System

What really makes GetHomeSafe great is our clever intuitive design making the process of setting times and checking in super quick and easy. Field staff love how quick, easy and reassuring GetHomeSafe makes everything compared to traditional in & out systems.

Similarly, the supervision experience of following up, investigating and responding to GetHomeSafe alerts is intuitive, easy and robust. Dashboard, email, text and/or phone call alerts all make GetHomeSafe work for busy supervisors on the go.

Choose a lone worker system that staff want to use and you are ¾ of the way to success before you even begin.

Do you still have questions on how it works or simply want to discuss further?  Book a free session with one of our team to walk you through how it works.

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